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FAQ

Matches during the 2020/21 season are only available on a pay-per-view basis at £10 per game. To purchase, click here: https://birminghamfcpayments.streamamg.com/account/register/step1

Please note, BluesTV is unable to stream any fixture that has been selected for exclusive Sky Sports broadcast.

All footage will be dependent on facilities. At St. Andrew's, BluesTV will endeavour to use a multi-camera angle mix to give you the best view of the action, as well as commentary from Keith Laurent and Kevan Broadhurst. At away fixtures the Club will primarily use a single camera angle with additional angles and commentary when available. This is similar to the beam back stream from last year.  

The Club opted out of the iFollow platform to pursue and protect our own commercial interests as well as to enhance the services and content for supporters.

The club’s official YouTube channel will continue to operate with all existing videos remaining. Due to the new BluesTV all full videos will only be available on our platform with short videos available on YouTube. 

In correlation with the iFollow platform, we have matched their pricing.

BluesTV is accessible on almost every modern browser, except Internet Explorer, and you will need a stable broadband internet connection to watch our content. If viewing on your desktop Windows or Mac, and you experience problems, please check that you have the latest version of Adobe Flash Player installed (or update via get.adobe.com/flashplayer). If you are using Google Chrome please allow for all plug-ins to be installed and restart the browser. 

Yes, BluesTV is available on most mobile iOS devices although we advise you update your phone to the latest release to achieve better results. In addition, we cannot guarantee the quality of the streaming on GPRS, 3G or LTE and therefore recommend using wi-fi for an optimal viewing experience. 4G will provide a good viewing experience, but costs may incur so please check with your mobile provider first.

Important note: to view BluesTV on tablet and mobile devices, use the official Club app and it is vital that location services is enabled on tablet and mobile devices. 

The app isn't available on either Kindle devices or Window's phones.

For more information on how to download iPhone-only apps to an iPad then please click here.

If you have any issues with the official Club app, please email support@incrowdsports.com.

Please click on the links below.

Apple
Android

Please note: The Club app isn't available on either Kindle devices or Window's phones.

If you have any issues with the official Club app, please email support@incrowdsports.com.

If you've forgotten your username and / or password then please select login and click on forgotten password. If you encounter further problems please contact customer services at Birminghamcitytvsupport@streamamg.com.

Please try signing up with an alternative email address or contacting Birminghamcitytvsupport@streamamg.com for further advice or questions.

This could be a result of a poor internet connection and we recommend checking your connectivity. If you continue to experience this problem visit http://www.speedtest.net to check whether your device can support out content. 

If you are receiving a ‘media not found’ message, please alert Birminghamcitytvsupport@streamamg.com.

BluesTV do not allow illegal streaming, downloading or embedding of content on 3rd party sites.

To cancel, please email Birminghamcitytvsupport@streamamg.com with your cancellation request. Please be advised that 10 working days' notice is required for cancellation on this product, cancellation within this period may result in your being charged for the next period.