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7 June 2024
Take Your Seat
2024/25 Season Ticket Price Grid
2024/25 Season Ticket Benefits
Finance Option
Automatic Cup Ticket Scheme
Frequently Asked Questions
When do Season Tickets go on sale?
How do I purchase a season ticket? What are the opening times over the campaign?
What is my client reference number? Do I need to assign an individual client reference number per season ticket purchased?
Can I move my season ticket once I have purchased for the season?
I have season ticket credit, can I use this against my new season ticket?
I want to purchase my season ticket through the finance option. How can I do this?
Can I pay for my season ticket on my AMEX card?
Can I pay in cash?
Can I transfer a season ticket to another supporter?
Once I have purchased a season ticket, can I give this to my friends to use on matches that I can’t attend?
Will I receive a season ticket card as in previous years? When will I receive this?
What additional charges will be incurred with my season ticket purchase?
Can I change my delivery address once I have purchased my season ticket?
How do I use a digital ticket?
What age qualifies for a senior ticket?
What paperwork can I show when purchasing a concession season ticket?
Do I need to bring ID every matchday for my concession season ticket?
What is the family area ratio?
What does ‘restricted/obstructed’ view mean?
How do I buy multiple season tickets in the same transaction online?
I am unable to log in, what should I do?
Will I still get my away membership?
What matches are included in the 2024/25 season?
How can I avoid long queues over the phone?
How can I opt in for the automatic cup scheme?
Do Men's Season Ticket Holders still gain free tickets for Blues Women fixtures?
Disability Frequently Asked Questions
What paperwork do I need to produce for my season ticket?
Why do I need to show paperwork each season?
Do I get a free companion ticket?
Can I get a disabled car parking space?
I can’t walk very far and don’t have a car parking space, what can I do?
I am an ambulant supporter, where can I sit?
What is the cost for an ambulant/wheelchair supporter?
I cannot attend a match; will my companion still be able to attend?
Can I enter the ground without my carer?
Can I purchase additional tickets to be seated with myself and my companion?
Can I use the accessible gate to enter the stadium?
What counts as a ‘carer’?
V12 Finance Frequently Asked Questions
Is there a cooling off period if I change my mind once e signing my contract?
What email address does the contract to eSign come from?
Can I call and overpay, or pay off the balance, at any time?
How old do I have to be to apply for finance with V12?
Is there an upper limit to age when applying for finance with V12?
Will I be credit checked?
When will I know if I have been accepted for finance?
What happens if my application is rejected?
Can I change the payment date?
What happens if I miss a payment?
What name appears on my bank statement from V12 for payments taken?
Can I complete a paper contract if I do not have access to an email address?
How long do I have to complete the application?
